All Trips & Tours

What travelers are saying

"Because I have Stage 4 cancer, I chose to spend the extra money for trip insurance in case my cancer recurred. When a scan showed that it had, I cancelled my trip. I sent to them the medical documents from the Mayo Clinic confirming my new diagnosis. They sent me an email telling me my oncologist needed to fill in a form. I asked my oncologist to do that and I submitted it by fax on April 6th. When I didn’t hear anything, I sent them more medical documentation and asked them to please push forward my refund as I have travel expenses from a clinical trial coming up. Several days later I received an email that they needed further documentation from my doctor. How much more documentation do you need than the patient has stage 4 metastatic cancer and is starting a clinical trial??? This is heartless to me. Please don’t plan to travel through Road Scholar if you’re medically vulnerable!!"

What travelers are saying

"Because I have Stage 4 cancer, I chose to spend the extra money for trip insurance in case my cancer recurred. When a scan showed that it had, I cancelled my trip. I sent to them the medical documents from the Mayo Clinic confirming my new diagnosis. They sent me an email telling me my oncologist needed to fill in a form. I asked my oncologist to do that and I submitted it by fax on April 6th. When I didn’t hear anything, I sent them more medical documentation and asked them to please push forward my refund as I have travel expenses from a clinical trial coming up. Several days later I received an email that they needed further documentation from my doctor. How much more documentation do you need than the patient has stage 4 metastatic cancer and is starting a clinical trial??? This is heartless to me. Please don’t plan to travel through Road Scholar if you’re medically vulnerable!!"