Apple Vacations Profile [2024] - 24 reviews, 1 trips
Apple Vacations

1.8

Disappointing 
24reviews  
25%
none

USTOA

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# of trips

1

Type

Global operator

Service level

standard

Travelers age

18 — 65

Trip prices

$0 — 0

Tour languages

Unknown

Trips other travelers liked

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Overview

All inclusive vacations to warm-weather resort destinations and winter ski trips. Great for all ages, ‘soft’ adventurers, and classic vacation excursions.

Tour Types

Regions

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Apple Vacations Reviews & Ratings

1.8/5  Disappointing
24  Reviews
See all Apple Vacations tour reviews
Excellent
2
Great
1
Average
2
Disappointing
3
Terrible
16
L

Lisa

Mar 2023

Provided byApple Vacations

TERRIBLE....TERRIBLE! DO NOT USE THEM!

I helped my son book an all inclusive vacation to Cancun and when he got there they had NO record for his reservation so he had NO room. Luckily we had a couch in o...

S

So Disappointing

Mar 2023

Provided byApple Vacations

Poor

To whom it may concern, We are extremely disappointed in our recent trip/experiences for multiple reasons. Let me start by saying that we were scheduled to depart on...

H

HORRIBLE NEVER BOOK THROUGH APPLE VACATIONS

Feb 2023

Provided byApple Vacations

Terrible hours, horrible customer service, zero help, most stressful vacation I have ever been on in my life!!

NEVER EVER book your vacation through Apple. You’d be better off booking it all by yourself considering the amount of help they offer which is ZERO. My friends and I...

C

Cj mugs

Dec 2022

Provided byApple Vacations

Don’t buy into the $500 resort credit.

Stayed at PH in Playa Mujeres. Resort was good but Apple sold us a $500 resort credit which was just a coupon book that the resort gives to everyone. Stay away fro...

A

Apple Vacations trip to Punta Cana

Dec 2022

Provided byApple Vacations

Travel agent was great, trip was great, but Apple Vacations was basically absent!

Travel agent booked out 30th anniversary through Apple Vacations. Everything the travel agent did was spectacular without exception. Apple's delivery on their part...

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Editoral Review of Apple Vacations

Since 1969, Apple Vacations has been one of the top U.S. purveyors of all-inclusive vacations to mostly warm-weather resort destinations.  

What Makes Apple Vacations Stand Out?

  • All inclusive vacations
  • Transfers included
  • Award-winning tour company
  • Exclusive non-stop vacation flights
  • Easy-to-reach Apple representatives
  • Great value

Operating on huge volume, Apple offers a wide array of discounts and will match any competitors’ prices if lower than theirs. Round-trip transfers between the destination airport and hotel are always included with every package. Transportation is taken care of at no additional cost, rather than overcharging for pick-ups like most travel sites. There is also a variety of added values such as room upgrades, golf discounts, and free weddings just to name a few.

Who Travels With Apple Vacations?

  • All ages
  • Those who love beach vacations
  • ‘Soft’ adventurers
  • Solo and group travelers
silhouette of family holding hands in the sunset

Anyone looking for an all-inclusive vacation package will love traveling with Apple Vacations. Majority of their travelers are US natives, but they welcome everyone onto their tours. It should be noted that all tours are conducted in English.

Apple Vacation tours typically aren’t physically demanding - the most you’ll have to potentially prepare for is 1 hour of walking at a leisurely pace.

Top Destinations

  • Mexico
  • Carribean
  • Hawaii
  • Central and South America
people on a beach in Cancun on a sunny day wearing bathing suits

Apple Vacations will take you to all the tropical destinations that are popular with North Americans. White sand beaches that stretch for miles in Aruba, volcanoes and hidden waterfalls in Hawaii - the types of destination that everyone dreams of going to. Whilespecializing in warm-weather destinations, they also offer ski destinations in the winter. Go skiing with Apple Vacations in the U.S., Canada, South America, Europe, and even Japan!

Apple Vacations Travel Style

Apple Vacations is all about the classic fun-in-the-sun adventures. They typically focus on culture, nature, and soft adventure-themed activities. This could mean exploring a Riviera Maya adventure park on an Apple Vacations tour to Cancun, or snorkelling with tropical fish on an Apple Vacations Hawaii tour.

an outdoor pool surrounded by palm trees on a sunny day

Accommodations range anywhere from 3 star hotels to 5 star resorts. You can choose what type of hotel you’d like to stay in depending on your interests, budget, and occasion. They work with big hotel chains that are great for weddings, family reunions, parties, and the like. It’s suggested to do some hotel research as every place offers a different experience. However, if you’re hoping for quirky local accommodations or culturally immersive homestays, you won’t find it here. Most meals are included, with many being large buffets catered by the hotel.  

On Apple Vacations’ non-stop charter flights, they’ll typically leave in the morning and return in the evening, maximizing your time at your destination. (If departure cities aren’t convenient, they’ll work with commercial airlines to get you there.) Once you arrive at your destination airport, you’ll get a free transfer to your hotel (with a few exceptions).

Why Choose a Tour with Apple Vacations?

If you enjoy tropical vacations with open bars and buffets by the poolside, then you should travel with Apple Vacations. You get to choose what activities you’d like to do, and be in charge of how much free time you’d like. Additionally, the non-stop charter flights are a big plus, enabling you to avoid the delays and hassle of traveling by commercial airlines. If you don’t want to do a lot of planning or prep work and are primarily looking for a relaxing vacation, Apple can be an excellent choice.

However, if you’re hoping for quirky local accommodations or culturally immersive homestays, you won’t find it here.


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More Details

Solo friendly

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Activities

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About the company

Apple Vacations is one of the nation’s largest and most respected vacation companies. In business since 1969, the company is headquartered just outside Philadelphia with regional offices in Chicago and Boston. Apple Vacations is the nation’s largest provider of exclusive non-stop vacation flights. Apple’s robust product line includes popular beach resorts in Mexico, the Caribbean, Hawaii, Costa Rica, Panama and Colombia; ski resorts throughout North and South America; European city stays, escorted tours and river cruises; and luxury villas throughout Mexico, the Caribbean and Europe. Apple Vacations was a pioneer to many of today’s most popular vacation destinations such as Cancun, Punta Cana and Huatulco, and was the first to sell “all-inclusive vacations” to the U.S. market. Today, Apple Vacations carries more leisure travelers to Mexico and the Dominican Republic than any vacation company worldwide, and is a leader to the Caribbean, the Hawaiian Islands and Costa Rica. Apple Vacations Resort Representatives* provide the highest level of personalized service to customers, and client satisfaction is carefully monitored through Vacation Satisfaction Questionnaires. Apple Vacations is the only vacation company to rate hotels solely on client feedback. Apple Vacations is a proud member of the fast-growing Apple Leisure Group, which holds a unique niche in the U.S. travel industry as not only one of the largest wholesale vacation providers from the US to Latin America and the Caribbean, but also one with a vertically integrated business model. We're Honored For years, vacationers have been saying that Apple Vacations is the best – and many of the nation's most reputable travel authorities have made it official...read more about Apple Vacations' Awards and Achievements.

 

We include transfers.

 

While other travel sites charge up to $100 per person for airport transfers, our packages already include 'em. We know that getting you to your destination means more than just a flight.

 

 We offer non-stop flights.

 Tired of the awful layovers and inconvenient flight times? Our Exclusive Vacation Flights surround you with fellow vacationers, and are often among the few non-stop options to your destination. We'll help you get the most of your vacation with convenient morning departures and evening returns. Don't have a Vacation Flight from your city? No worries - we work with all major carriers. We'll get you beachside in no time.

 

We provide more value & more upgrades.

More than just a room and a great price, we are pleased to offer Exceptional Values at most of our hotels. Book with us and enjoy a variety of added values like room upgrades, golf discounts, value-priced wedding packages and more! We think our resorts are spectacular, but don't listen to us - listen to fellow vacationers who've been there. After all, that's how our hotels earn their ratings!

 

We offer a friendly face in a faraway place.

 

While other booking sites leave you high-and-dry once you've boarded the plane, we got you covered throughout your entire trip. With our in-resort representatives, you've always got a friendly face in a faraway place.

 

We offer you peace of mind.

 

We get it. Things don't always go according to plan. That's why you should protect your investment. AV-OK Total Vacation Security not only covers cancellation and change penalties, it also offers our Best Price Guarantee and in-resort coverage.

 

We guarantee the best prices.

 

While we do our best to make sure our fares are the lowest around, we realize that - on occasion - we may not be the lowest shop in town. No worries. With our Price Match Guarantee, if you find the same vacation priced lower, we will adjust your cost.

 

We have the best vacation experts.

 

In addition to ongoing state-side service training, sadly our team is also subjected to the torture of traveling to our destinations. Resort tours, fine dining, spa treatments, snorkeling... the torment never ends for these guys. But hey, we're committed to do whatever it takes to be your Vacation Expert.

 

We've got groups down.

 

We get it, planning group dinner can seem impossible. Let alone a group vacation, incentive trip, or *gasp*, a Destination Wedding. No matter your group getaway goals, our team will work closely with you to make sure this process is as painless as possible.

 

We are award winners.

 

In case you haven't heard, we've won an award or two. As a reigning "Best Tour Operator" to both Mexico and the Caribbean for 10 years running, we'll do everything possible to uphold our reputation...and make your vacation great.

Apple Vacations Trips & Specials

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Top Apple Vacations Trip Categories

Awards

2015

Best Tour Operator to Mexico - Travel Weekly Readers Choice Awards
Best Tour Operator to Mexico - TravelAge West WAVE Awards
Best Vacation Packager Mexico & Latin America - travAlliancemedia Travvy Awards

2014
Best Tour Operator to Mexico - Travel Weekly Readers Choice Awards
Best Tour Operator to Mexico - TravelAge West
Best Tour Operator to Caribbean - TravelAge West
Best Tour Operator to Mexico - Recommend Magazine Readers' Choice Awards
Best Inside Sales Support - MAST Travel Network Awards
Best Sales Managers - MAST Travel Network Awards

2013
Best Tour Operator to Mexico - Travel Weekly Readers Choice Awards
Best Tour Operator to Mexico - TravelAge West
Best Tour Operator to Mexico - Recommend Magazine Readers' Choice Awards
Best Tour Operator to the Caribbean - Recommend Magazine Readers' Choice Awards
Best Inside Sales Support - MAST Travel Network Awards
Best Marketing Support - MAST Travel Network Awards
Best Support of Travel Agents in Consumer Marketing - MAST Travel Network Awards
Best Sales Managers - MAST Travel Network Awards

2012
Best Tour Operator to Mexico - Travel Weekly Readers Choice Awards
Best Tour Operator to Mexico - TravelAge West
Best Tour Operator to Mexico - Recommend Magazine Readers' Choice Awards
Gold Winner for Advertising/Marketing -"Apple Vacations Goes Green" - Travel Weekly Magellan Awards
Best Inside Sales Support - MAST Travel Network Awards
Best Marketing Support - MAST Travel Network Awards
Best Support of Travel Agents in Consumer Marketing - MAST Travel Network Awards

2011
Best Tour Operator to Mexico - Travel Weekly Readers Choice Awards
Best Tour Operator/Wholesaler to Mexico & Latin America - Travalliance
Best Tour Operator to Mexico - TravelAge West
Best Tour Operator to Mexico - Recommend Magazine Readers' Choice Awards
Best Travel Agent Incentive Program - Recommend Magazine Readers' Choice Awards
Silver Winner for Advertising/Marketing -"The Apple Advantage" - Travel Weekly Magellan Awards
Best Inside Sales Support - MAST Travel Network Awards
Best Marketing Support - MAST Travel Network Awards
Best Support of Travel Agents in Consumer Marketing - MAST Travel Network Awards

2010
Best Tour Operator to Mexico - Travel Weekly Readers Choice Awards
Best Tour Operator to Mexico - Recommend Magazine Readers' Choice Awards
Best Travel Agent Incentive Program - Recommend Magazine Readers' Choice Awards
Silver Winner for Consumer Website - Hawaii Microsite - Travel Weekly Magellan Awards
Best Inside Sales Support - MAST Travel Network Awards
Best Marketing Support - MAST Travel Network Awards
Best Support of Travel Agents in Consumer Marketing - MAST Travel Network Awards
Best Brochures, Marketing & Sales Tools - MAST Travel Network Awards
Best Internet Site for Agents - MAST Travel Network Awards

2009
Best Tour Operator to Mexico - TravelAge West WAVE Awards
Best Tour Operator to Mexico - Travel Weekly Readers Choice Awards
Best Tour Operator; Mexico/Latin America - Recommend Magazine Readers' Choice Awards
Best Travel Agent Incentive Program - Recommend Magazine Readers Choice Award
Best Tour Operator for Mexico - Agent @ Home Readers' Choice Awards
Best Tour Operator; Mexico/Latin America - Vacation Agent Magazine Readers' Choice Awards
Gold Winner for Advertising/Marketing - "Ask An Agent" Campaign - Travel Weekly Magellan Awards
Silver Winner for Consumer Collateral - Travel Weekly Magellan Awards
Best Internet Site for Agents - MAST Travel Network Awards
Best Customer Service - MAST Travel Network Awards


2008
Best Online Booking Tool for Travel Agents (Technology & Web Usage Report) - ASTA
Best Tour Operator to Mexico- Travel Weekly Readers Choice Awards
Best Tour Operator to the Caribbean- Travel Weekly Readers Choice Awards
Best Tour Operator to Hawaii - TravelAge West WAVE Editor’s Pick Awards
Best Tour Operator to Mexico - TravelAge West WAVE Editor’s Pick Awards
Best Tour Operator for Mexico - Agent @ Home Readers' Choice Awards
Best Tour Operator, Mexico/Latin America - Recommend Magazine Readers' Choice Awards
Best Brochures, Marketing & Sales Tools - MAST Travel Network Awards
Best Internet Site for Agents - MAST Travel Network Awards

2007
Best Tour Operator; Mexico/Latin America - Recommend Magazine Readers' Choice Awards
Best Tour Operator, Mexico - TravelAge West WAVE Awards
Best Tour Operator Website Designed for Travel Agents - TravelAge West WAVE Editor's Pick
Best Tour Operator to Mexico - Agent @ Home Readers' Choice Awards
Best Tour Operator to Mexico - Travel Weekly Readers Choice Awards
Best Tour Operator to the Caribbean -Travel Weekly Readers Choice Awards
In Recognition of Outstanding Service - Delta Airlines Awards
Apple Vacations became the first U.S. tour operator to deliver its millionth passenger to the Dominican Republic.

2006
Best Tour Operator; Caribbean - Recommend Magazine Readers' Choice Awards
Best Tour Operator; Travel Agent Support - Recommend Magazine Readers' Choice Awards
Best Tour Operator - Agent @ Home Readers Choice
Best Tour Operator, Mexico - Travel Weekly Readers Choice Awards
Double Eagle Award - Mexico Chamber of Commerce for Apple Vacations' invaluable assistance during Hurricane Wilma
Golden Deer Award - Destination of Mazatlan for Apple Vacations' high production increase
Lifetime Achievement Award, John Mullen - Travel Weekly

2005
Best Tour Operator; Caribbean - Recommend Magazine Readers' Choice Awards
Best Tour Operator, Mexico - Travel Weekly Readers Choice Awards
Best Tour Operator, Caribbean - Travel Weekly Readers Choice Awards

2004
Best Tour Operator; Caribbean - Recommend Magazine Readers' Choice Awards
Best Tour Operator, Mexico - Travel Weekly Readers Choice Awards

2003
Presented with the Tourism Award by the Dominican Republic.

2001
Pioneer of Cancun Award bestowed by the city of Cancun in April 2001. Mr. Mullen was honored for his early foresight in recognizing the potential of Cancun as a world-class resort destination.
Best Travel Supplier Website - Recommend Magazine Readers' Choice Awards

1999
Best Tour Operator; Travel Agent Support - Recommend Magazine

1998
Apple Vacations became the first major tour operator to deliver its two millionth vacationer to Cancun.

 

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Associations

United States Tour Operators Association

USTOA is a nonprofit professional association representing the tour operator industry.Its members are made up of companies who provide services worldwide but who conduct business in the U.S.

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