All Innsbruck Trips
All Innsbruck, expedition cruises, self guided adventures and vacation packages. Find the best guided and expert planned vacation and holiday packages. Read more about Innsbruck
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Visits
Alps, Bolzano, Dolomites, Innsbruck
Highlights
Themes
Cultural, Hiking & Walking, National Parks, Nature & Wildlife
What travelers are saying
"First, let me say our tour guide Tomomi S. is hands down THE best tour guide I’ve ever had - knowledgeable, fun and made great efforts to ensure that we were comfortable and happy (MTSobek tour guides are independent contractors. Tomomi also works for other Adventure/Tour companies) Secondly, Japan is beautiful, clean and the Japanese people are very welcoming. The hiking in the national parks was amazing. It could have been a truly five-star experience if MtSobek had not cut corners so egregiously. The website said (at the time) group tours are 5-22 people. The tour gets canceled if the minimum is not met. When I paid there were TWO other people booked-a mother and daughter duo. Shortly before our departure date I called to see if the tour would be cancelled. I wanted my money back but Mt Sobek was “pleased to say that the trip would not be canceled”. In other words, I could not get a refund. At the last minute a guy named Matt signed up so there were four of us. Five days into the trip Matt left and took a train back to Tokyo. I said to him “You realize Mt Sobek is not going to refund you”. He said, “I don’t care, Mt Sobek scammed us.” With tax, the tour costs $11,645 for 13 nights. For that price there is an expectation that the accommodations Mt Sobek chooses would be decent and clean. We all fully expected a ‘traditional Japanese experience’ which often means no private bath and 8 out of the 13 nights we slept on futon mats on the floor. However, Mt Sobek consistently booked us in the cheapest Ryokans (hotels) in each area in which we travelled. Most of these hotels were unclean and very out-dated. One Ryokan they booked us in was listed on a hotel website for $40 USD/night when there were much nicer accommodations nearby for $100 USD/night. (The Japanese yen is way down, the luxury Park Hotel in Tokyo was $200 USD/night. A comparable hotel would have been about $800/night in Austin.). We were the only people staying in several hotels that accomadated many more people. The most egregious example of MtSobek’s booking the cheapest rooms is when we were booked at a large traditional ski lodge at the base of a spectacular mountain. It was beautiful on the website but had two very different wings. One wing was modern, clean and beautiful with simple beds. The other wing was very old (similar to a cheap Motel 6 that had not been updated since the 1970’s). The carpet and bathrooms were disgusting and like many of the Ryocans where we stayed the futon mats seemed as though they had not been cleaned In 30 years. Only after our tour guide checked us in did we realize we had been booked in the cheap rooms. I asked Tomo why. Immediately someone from MtSobek reached out to me and said, “gosh, I’m sorry you did not realize you were going to have a traditional Japanese experience”. Really? “Traditional” experience depends upon one’s budget. In the US, “traditional” to some people may be the Marriott, a Motel 6 or the Four Seasons Hotels. We were paying for a Marriott experience and received the one-star Motel 6 experience. Upon arrival in Tokyo I expected to be met at the airport by a driver (as many tour companies do). However, several days before our arrival dates in Tokyo, MtSobek sent an email telling us how to locate taking a city bus from the bustling Tokyo airport. That is interesting if you do not speak Japanese. MtSobek cleverly uses great photography and elaborate descriptions of the national parks and the hiking while using terms like “traditional Japanese experience with tatami-mat sleeping” to disguise sub-standard accommodations. At one point we were looking on-line at the very hotel where we were staying and did not even recognize it from the website pictures. The hiking was amazing. The group size was disappointing with just the three of us. I would absolutely recommend a hiking tour through Japan, just not with MtSobek."
Visits
Eiffel Tower, Florence, Heidelberg, Innsbruck, London, Lucerne, Luxembourg, Neuschwanstein Castle, Paris, Pisa, Rome, Siena, Tuscany
Themes
Cultural
What travelers are saying
"We just got back from our trip 'Europe Jewel's with Expatexplore (EJ240524) with a tour guide Ken and a driver Jeff. The tour started on May 24 2024. The trip could have been very good if we had a different guide. Our guide Ken was a very cold, unfriendly person who didn't care about people, their requests or problems. One girl got lost during the excursion. We don't know what happened to her. Some people were abandoned, lost and returned to the group on their own... Ken even mentioned that 7 people were lost during one of his tours... It's just that this fact is very frightening. We have traveled with other tour companies and safety has never been an issue, but not in this tour with Expat and Ken. Another point worth mentioning: it was very cold on the bus, people were wearing hats. We and the other people in the group asked Ken several times to adjust the temperature to a comfortable temperature, but there was no action on his part. As a result, some people got sick. Many complained about the constant music on the bus. Everyone should understand that this tour is very eventful, with a lot of walking every day. People need to take a nap while sitting on the bus. With constant music, it is impossible to rest. Despite people's requests for a break from music, nothing has changed. We were told that the bus is the office of the driver and guide, they can listen to music anytime they want! They don't care, people don't want that music all the time! Some people didn't make it to the dinner they paid for because they got lost on the way... We believe that people like Ken cannot work as a group guide at all. This was our first experience with Expat and it was very disturbing and tense because of Ken's dismissive attitude towards the group members. We could have had a much better experience with expats if we had a different guide, but unfortunately we experienced the worst. After reading the reviews of other travelers with expats, we can see that this is a normal scenario from this company. ;( We recommend staying away from expats and traveling with other companies that prioritize travelers' comfort and safety! Save your money and nerves!"
Visits
Amsterdam, Brussels, Burgundy, Dijon, Innsbruck, Lucerne, Paris, Rome, Venice, Verona
Highlights
Themes
Cultural
What travelers are saying
"We just got back from our trip 'Europe Jewel's with Expatexplore (EJ240524) with a tour guide Ken and a driver Jeff. The tour started on May 24 2024. The trip could have been very good if we had a different guide. Our guide Ken was a very cold, unfriendly person who didn't care about people, their requests or problems. One girl got lost during the excursion. We don't know what happened to her. Some people were abandoned, lost and returned to the group on their own... Ken even mentioned that 7 people were lost during one of his tours... It's just that this fact is very frightening. We have traveled with other tour companies and safety has never been an issue, but not in this tour with Expat and Ken. Another point worth mentioning: it was very cold on the bus, people were wearing hats. We and the other people in the group asked Ken several times to adjust the temperature to a comfortable temperature, but there was no action on his part. As a result, some people got sick. Many complained about the constant music on the bus. Everyone should understand that this tour is very eventful, with a lot of walking every day. People need to take a nap while sitting on the bus. With constant music, it is impossible to rest. Despite people's requests for a break from music, nothing has changed. We were told that the bus is the office of the driver and guide, they can listen to music anytime they want! They don't care, people don't want that music all the time! Some people didn't make it to the dinner they paid for because they got lost on the way... We believe that people like Ken cannot work as a group guide at all. This was our first experience with Expat and it was very disturbing and tense because of Ken's dismissive attitude towards the group members. We could have had a much better experience with expats if we had a different guide, but unfortunately we experienced the worst. After reading the reviews of other travelers with expats, we can see that this is a normal scenario from this company. ;( We recommend staying away from expats and traveling with other companies that prioritize travelers' comfort and safety! Save your money and nerves!"
All Innsbruck, expedition cruises, self guided adventures and vacation packages. Find the best guided and expert planned vacation and holiday packages. Read more about Innsbruck
Visits
Bratislava, Budapest, Innsbruck, Munich, Neuschwanstein Castle, Nuremberg, Prague, Salzburg, Vienna
Highlights
Themes
Cultural
What travelers are saying
"We just got back from our trip 'Europe Jewel's with Expatexplore (EJ240524) with a tour guide Ken and a driver Jeff. The tour started on May 24 2024. The trip could have been very good if we had a different guide. Our guide Ken was a very cold, unfriendly person who didn't care about people, their requests or problems. One girl got lost during the excursion. We don't know what happened to her. Some people were abandoned, lost and returned to the group on their own... Ken even mentioned that 7 people were lost during one of his tours... It's just that this fact is very frightening. We have traveled with other tour companies and safety has never been an issue, but not in this tour with Expat and Ken. Another point worth mentioning: it was very cold on the bus, people were wearing hats. We and the other people in the group asked Ken several times to adjust the temperature to a comfortable temperature, but there was no action on his part. As a result, some people got sick. Many complained about the constant music on the bus. Everyone should understand that this tour is very eventful, with a lot of walking every day. People need to take a nap while sitting on the bus. With constant music, it is impossible to rest. Despite people's requests for a break from music, nothing has changed. We were told that the bus is the office of the driver and guide, they can listen to music anytime they want! They don't care, people don't want that music all the time! Some people didn't make it to the dinner they paid for because they got lost on the way... We believe that people like Ken cannot work as a group guide at all. This was our first experience with Expat and it was very disturbing and tense because of Ken's dismissive attitude towards the group members. We could have had a much better experience with expats if we had a different guide, but unfortunately we experienced the worst. After reading the reviews of other travelers with expats, we can see that this is a normal scenario from this company. ;( We recommend staying away from expats and traveling with other companies that prioritize travelers' comfort and safety! Save your money and nerves!"
Visits
Amsterdam, Berlin, Bratislava, Bruges, Budapest, Colosseum, Dresden, Eiffel Tower, Florence, Forum, Heidelberg, Innsbruck, Ljubljana, London, Lucerne, Luxembourg, Neuschwanstein Castle, Paris, Pisa, Prague, Rome, Siena, Tuscany, Venice, Vienna, Zagreb
Themes
Cultural
What travelers are saying
"We just got back from our trip 'Europe Jewel's with Expatexplore (EJ240524) with a tour guide Ken and a driver Jeff. The tour started on May 24 2024. The trip could have been very good if we had a different guide. Our guide Ken was a very cold, unfriendly person who didn't care about people, their requests or problems. One girl got lost during the excursion. We don't know what happened to her. Some people were abandoned, lost and returned to the group on their own... Ken even mentioned that 7 people were lost during one of his tours... It's just that this fact is very frightening. We have traveled with other tour companies and safety has never been an issue, but not in this tour with Expat and Ken. Another point worth mentioning: it was very cold on the bus, people were wearing hats. We and the other people in the group asked Ken several times to adjust the temperature to a comfortable temperature, but there was no action on his part. As a result, some people got sick. Many complained about the constant music on the bus. Everyone should understand that this tour is very eventful, with a lot of walking every day. People need to take a nap while sitting on the bus. With constant music, it is impossible to rest. Despite people's requests for a break from music, nothing has changed. We were told that the bus is the office of the driver and guide, they can listen to music anytime they want! They don't care, people don't want that music all the time! Some people didn't make it to the dinner they paid for because they got lost on the way... We believe that people like Ken cannot work as a group guide at all. This was our first experience with Expat and it was very disturbing and tense because of Ken's dismissive attitude towards the group members. We could have had a much better experience with expats if we had a different guide, but unfortunately we experienced the worst. After reading the reviews of other travelers with expats, we can see that this is a normal scenario from this company. ;( We recommend staying away from expats and traveling with other companies that prioritize travelers' comfort and safety! Save your money and nerves!"
Visits
Alps, Innsbruck, Salzburg, Vienna, Wachau
Highlights
Themes
Cultural, National Parks, Nature & Wildlife
What travelers are saying
"Rented two bikes in May 2019. Excellent service from Xavier from start to finish. He was extremely responsive and delivered the (brand new Orbea) bikes to our villa and recommended some great cycling routes around the beautiful Basque Country. Will definitely use Bike Basque again - highly recommended."
Visits
Apennine Mountains, Barcelona, Budapest, Florence, Geneva, Grindelwald, Innsbruck, Lisbon, Lucerne, Madrid, Milan, Pisa, Rome, Salzburg, St. Peter's Basilica, Venice, Vienna, Zurich
Highlights
Themes
Cultural, Local Immersion & Homestays
What travelers are saying
"No travel with then completely desaster First and last Hotel accommodations really cheap, they mix you with 40 people in the same bus"
Visits
Eiffel Tower, Florence, Geneva, Grindelwald, Innsbruck, Lucerne, Lyon, Milan, Paris, Pisa, Rome, Salzburg, St. Wolfgang, Venice, Vienna, Zurich
Highlights
Themes
Cultural, Local Immersion & Homestays, National Parks, Nature & Wildlife, Overland Journeys
What travelers are saying
"No travel with then completely desaster First and last Hotel accommodations really cheap, they mix you with 40 people in the same bus"
Best Innsbruck Tours by Price
Trusted Customer
Dec 2023
The 5 days that we were part of the tour were organized and lots of fun. We completely missed Vienna the first two days, and joined the tour as it was leaving. We ha...
Giovanni Giordano
Dec 2023
Just as beautifull markets and wonderful sights
Trusted Customer
Dec 2023
Excellent and friendly tour guide.
Ken Audette
Dec 2023
It was excellent. Saw and did lots
Trusted Customer
Dec 2023
Hotels are located outside city centres (understand why), would...
Additional details
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