Member Savings Tour & Trip Reviews
38,083 Reviews
4.6 out of 5
98% Recommend
Value
Tour Reviews
M
Michael
Recommends
I felt that I was dealing with someone who was really good at her job. April 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Helpful and knowledgeable, Kerry sorted out flight times and costs for a three day extension to the trip that I was booking.
TC
Trusted Customer
Does Not Recommend
Anonymous April 2024
2.0
- Value 2.0
- Guide 2.0
- Activities 2.0
- Lodging 2.0
- Transportation 2.0
- Meals 2.0
TC
Trusted Customer
Does Not Recommend
Slow to answer; won't price match. April 2024
2.0
- Value 2.0
- Guide 2.0
- Activities 2.0
- Lodging 2.0
- Transportation 2.0
- Meals 2.0
Hard to get a hold of, even if it is to pay outstanding fees. Emails take 5 business days to get an answer, even when things are written as "action required." Price decreased within one week of me purchasing trip. Won't price match or offer any kind of credit. Not particularly helpful. Somewhat short sighted, as I won't book with them again.
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TC
Trusted Customer
Recommends
Best had in a long time fot the above reasons April 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Great that you can actually talk to a human , so many organisations/companies tend to avoid have direct contact. The process is simpler quicker and better value than doing it online
S
Sarah
Recommends
Superb April 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Very pleasant agent (apologies have forgotten her name!) and seamless service including organising flights. Whole experience was a pleasure
A
Angela
Recommends
On Foot in Northern Cyprus April 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Fantastic week in Northern Cyprus. What a beautiful country. Enjoyable walks, really nice group of people, good food and drink and a great tour guide. Would definitely recommend!
G
Gillian
Recommends
As above. April 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Pleasant to talk to, professional and happy to take provisional booking.
V
Virginia
Recommends
Great service April 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Shane was excellent, he understood my requirements and worked really hard to get me a single room for my trip. He also got the right flights for me with no issues. And then I changed my mind on the dates…. And he rearranged everything with no complaints!
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TC
Trusted Customer
Recommends
Friendly and helpful April 2024
4.0
- Value 4.0
- Guide 4.0
- Activities 4.0
- Lodging 4.0
- Transportation 4.0
- Meals 4.0
Easy to book online. Customer service staff are polite and helpful. Just one glitch on flight quote which didn’t have much impact on the experience.
TC
Trusted Customer
Recommends
Great service! April 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Very pleasant and helpful. Prompt service.
TC
Trusted Customer
Recommends
Grand tour of Morocco April 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
L
Lucy
Recommends
Excellent April 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
The information is clear and response is quick.
T
Theresa
Recommends
I have only dealt with vicky April 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Vicky Papa has been excellent to speak to as well as helping tie all the details together
L
Louise
Recommends
Anonymous April 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Very helpful and friendly. Looked into my queries thoroughly. She was very patient and efficient.
TC
Trusted Customer
Recommends
Knowledgeable and helpful April 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Explore staff were very helpful
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