Member Savings Tour & Trip Reviews

Our Leader Hassan was excellent in every way. My plane was delayed by several hours on arrival day but Hassan stayed at the hotel until after 10.30 pm so he could greet me. I was touched by this and also pleased my airport transfer waited. Our driver Lashan was excellent too. I always felt safe with his driving and the van was kept clean at all times. A particular high-light was meeting his family and their incredible hospitality. My main highlights were Rabat, Chefchaouen, Volubilis, Essaouria and the 4WD into the desert. In general the accommodation was better than I expected with some hotels being an absolute delight. Overall the trip was great and 99% of the Moroccan people are very friendly and welcoming.
A couple of minor issues (just for general awareness) there is a fair amount of stair climbing this trip so bear this in mind if you have weak/sore knees etc. On occasions you might get people smoking right next to you in restaurants etc. I thought the visit to Meknes was a waste of time.

This was my first group adventure and first bike adventure. I have always planned my own intricate travel plans and I have planned trips for groups. I was always in charge. I had a great time. Met some great people. The leader, Adrian, had endless energy. He communicated well and often. Great smiles and truly seems to enjoy the challenges our diverse group offered.
I do think your leaders should wear something reflective when leading a road bike trip. Something easier to spot AND for cars to spot.

This was a little more complicated than most trips in that the trip is a polar expedition which offers several different levels of cabin accommodation. These were not immediately visible to potential bookers.

Kelly Hirschbuehler was the person I dealt with and she found the pricing for the various cabin categories, worked out the costs and sent them on to me.

Kelly then followed up a few days later to see if there was any more info that I needed.

This was our third trip with explorer. In this itinerary, only one of the seven different hotels was marginal and it was just in the beginning. As usual, the tour and the tour leader were perfect.

Very efficiently handled my booking request, answering all of my questions speedily.

Friendly, very knowledgeable, and very efficient in dealing with my new booking. She was familiar with the tour that I was booking, which was not mainstream, and she was familiar with the best and most direct flights.

i was able to be answered very quickly and all points raised were dealt with.

Varied transport superb, leader excellent, good food and most obliging tigers! 13 of them. A perfect trip.

It was so easy!

Very helpful and timely responses to questions

Efficient and professional easy to deal with. Email to confirmation came quickly.

Very friendly knowledgeable and helpful

The customer agent on the telephone was very calm and professional. I explained that although I had had problems booking online during the prior evening, I still wanted to go ahead. She took my details and payment efficiently and in a friendly manner. I was impressed!