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Member Savings Tour & Trip Reviews
38,089 Reviews
4.6 out of 5
98% Recommend
Value
Tour Reviews
TC
Trusted Customer
Recommends
Very professional March 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Sarah remained calm when we were booking the trip especially when we couldn’t decide which airline to choose !
A
Amanda
Recommends
Helpful telephone booking March 2024
4.0
- Value 4.0
- Guide 4.0
- Activities 4.0
- Lodging 4.0
- Transportation 4.0
- Meals 4.0
I was flexible on dates but wanted a single room, so instead of booking online I rang to speak to an agent, who was very helpful, checking dates that single rooms were available. She also explored the flight options on the dates, to find the best option for me.
Read more
TC
Trusted Customer
Recommends
Anonymous March 2024
4.0
- Value 4.0
- Guide 4.0
- Activities 4.0
- Lodging 4.0
- Transportation 4.0
- Meals 4.0
After booking and down payment, I did not receive an invoice for my trip booking.
TC
Trusted Customer
Recommends
Anonymous March 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Very informative, good communicatoon.
J
John
Recommends
Anonymous March 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Always very helpful with sorting out the best holiday arrangements
P
Patricia
Recommends
Anonymous March 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Emily couldn't have been more helpful with sorting out my booking.
TC
Trusted Customer
Recommends
Anonymous March 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Taking time for you, patience, friendly and very efficient booking process.
H
Harry
Recommends
Anonymous March 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Very similar to my previous trip with Explore. They are very organized and maintain a high level of informative communication with customers.
AF
Alexandru Fechete
Recommends
Very well organized trip March 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Great time , great Tout leader and crew!
TC
Trusted Customer
Recommends
On Foot in Northern Cyprus March 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
M
Mark
Recommends
Anonymous March 2024
4.0
- Value 4.0
- Guide 4.0
- Activities 4.0
- Lodging 4.0
- Transportation 4.0
- Meals 4.0
.............
W
William
Recommends
Great customer service. March 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
As I was booking a trip, I was having some problems and questions concerning the web site - operator error on my part. I contacted Explore by phone and Alessandra was extremely helpful and guided me through the process - wonderful customer service.
Read more
TC
Trusted Customer
Recommends
Excellent service. Very knowledgable about trip. March 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
The adviser on the phone, Ciaran. Very helpful, friendly and knowledgeable.
M
Michael
Recommends
Efficient, pleasant and honest. March 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Mandy was pleasant and helpful throughout the booking process. Spot on.
J
Jane
Recommends
Just excellent, efficient service March 2024
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
No fuss, not pushy & my 2nd call was dealt with as efficiently as the 1st. All questions answered and everything explained well.
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