Firebird Tours Reviews & Ratings

In the past, I have always traveled on my own and was leary of getting stuck on a tour. We just returned from our tour of Italy and I couldn't be more pleased with F...

From the beginning, prompt answers to all my questions. Every hotel and tour was picked well. All transportation was on time and very professional. Would definite...

The trip went as planned and exceeded expectations! Great hotels, great guides, everyone on time and did a great job. Also the support line was quick to reply to que...

Firebird curated a fantastic and memorable trip for our group of 6. Everything from the customer service before the trip, the drivers, hotels and especially the exce...

Firebird had coordinated an unforgettable private tour of Venice, Florence, and Rome for our family of four. The hotel selections and coordination with first class t...

Great trip to Ireland! We had fantastic guides, everything went along as planned on our itinerary. We’re planning another trip to Europe & will definitely use Fi...

Working with Firebird to plan our trip helped to take away issues I would not have anticipated. The main one is transferring at city arrival and departures. Train ti...

It was great having pick ups for all arrivals and departures. When there was an unavoidable glitch, contact was instantly available and all forwarding plans were sm...

Excellent tour company to work with! I enjoyed the tours and tour guides. They offered a lot of educational information and were a delight. The drivers were all o...

Fragmented service. Poor English skills. Misrepresentation of services. Example: we paid premium price for driver and car, private, but received only a taxi cab, whi...

Drivers, hotels, activities and guides were all wonderful.

We had a few bumps at the beginning of our trip. B...

Anna, our agent, listened to what we wanted and helped plan a wonderful trip. My dream trip was to go to Italy and experience as much as I could. Hotels were central...

This company had our trip planned out exactly as we had asked from beginning to end. The devil is in the details they say, and all the details were well taken care o...

The trip to Scotland was a once in a life time trip for my wife and I. The biggest obstacle or I should say the thing that bothered me the most was a lack of communi...