Machu Picchu Lodge to Lodge Trek

CANCELLATIONS AND REFUNDS

If you find it necessary to cancel your trip, you should notify Adventure Unbound in writing, by e-mail or fax immediately.  If written cancellation is received (call to verify) before the final balance is due, you will be given a refund less the amount of the deposit.  Deposits are not refundable.  If cancellations are made on or after the final due date, no money will be refunded.  If you are unable to go on the trip, you are welcome to find a replacement for yourself.  Please understand that once you’ve signed up, we lose the right to sell your reserved space to other individuals or groups.  Therefore, we regret that we cannot make exceptions for personal emergencies.  For this reason we strongly recommend you consider purchasing the Travel Protection Plan we offer.

For non USA-based trips, Adventure Unbound must make substantial payments to its suppliers (hotels, transportation companies, etc.) far in advance of the trip departure date.  If Adventure Unbound cancels any tour, trip or expedition due to acts of insurrection, force majeure, strikes, popular demonstrations, acts of God, earthquake, flooding, or any cause beyond its control, Adventure Unbound will refund the portion of the trip cost not already advanced to suppliers and use its best efforts to recover and refund the balance as promptly as possible.

If we are not able to provide a substitute trip, river, or altered itinerary and have to cancel the departure completely, you will be refunded in full. Refunds are limited to the amount actually paid to Adventure Unbound.

CANCELLATIONS FOR EXTENSIONS

There is a $100 per person non-refundable cancellation fee for all extensions.  Cancellations must be received no later than 60 days prior to departure to avoid additional penalties.  Cancellations made 59-30 days prior to departure incur a cancellation fee of 50% of the total fare.  Cancellations made 29-0 days prior to departure forfeit all fees paid.  For groups of 10 or more, cancellations must be received no later than 120 days prior to departure.  Cancellations made between 119-60 days incur a cancellation fee of 25% of the total fare.

What is the weight limit for luggage/clothing/equipment that each traveler can take on the trek?

Maximum weight that mules and porters can carry is 35lbs per guest, so this will be the weight limit. Pleaese note that "hard" luggage poses a problem so a soft duffel is recommended.

What should guests do with their remaining bags and clothing?

Any extra luggage can be stored at your pre-trek hotel in Cusco.

How is luggage transported from lodge to lodge? Is it with us at all times?

During the day your main bags will be with the porters and mules who travel ahead of the grpup so it is important that you pack your day bag wiyth everything you need for that days trek.  Your luggage will be waiting for you at the lodge on your arrival.

How many guides will be with the group on the trek?

We have 1 guide for every 7 guests and an assitant guide included for groups 8 - 12.  Inthe case of an emergency evacuation our cooks and porters know the area and trek very well so can act as assitant guides where required.  All of our guides have a Wilderness First Aid Certificate.

Where do we meet our group/guide? When and where will we be picked-up on Day 1?

There will be a pre trip briefing held the night before your trek at a central Cusco hotel.  You will receive an invitation in your final pack outlining a precise time and location.