Polar Bears in Churchill

These conditions are applicable to Discovery & Wildlife, Cycling, Walking and Family Trips. These conditions were updated November 2022. Booked a Polar trip? Please refer to our Polar booking conditions. To make it easy to know the detail of our flexibility, we’ve put it in a grid (these terms apply to all trips apart from our Polar Voyages.) Standard cancellations or changes within 69 days of travel If you’re getting closer to your trip, cancellation charges will apply as follows: For trips confirmed by 31st December 2022: 59-42 days before trip start date – 30%, or loss of deposit if higher 41-28 days before trip start date – 60% 27-14 days before trip start date – 90% Less than 14 days before trip start date – 100% For trips confirmed from 1st January 2023: 69 -42 days before trip start date – 30%, or loss of deposit if higher 41-28 days before trip start date – 60% 27-14 days before trip start date – 90% Less than 14 days before trip start date – 100%

Canada Visas are not required for UK, US, Canadian, New Zealand and Australian citizens. All visa information is subject to change. You should confirm all visa related questions with the relevant Embassy prior to departure. From March 2016 any visitor travelling to Canada, including those who don't currently need a visa to visit, will have to get an electronic travel authorisation (eTA) to enter Canada. From 1 August 2015, travellers will have the opportunity to go online and apply for their eTA ahead of time. For more information see the official Canadian government website. USA (If flights transit): you will need to apply for an ESTA if you are transiting the USA as you will have to disembark and clear immigration before re-boarding for the onward flight. Citizens of the UK, New Zealand, Australia, Canada and passport holders from several EU countries can enter the United States without a visa under the Visa Waiver Program (VWP) - where you apply for an ESTA (Electronic System for Travel Authorisation), which applies if you enter the country by sea or by air. This must be done on line - https://esta.cbp.dhs.gov no later than 72 hours prior to travel. Travellers who have not registered before their trip are likely be refused boarding. When completing an application for transit you should enter the words 'In Transit' with your final destination location in the address line You must have an electronic passport with a digital chip containing biometric information about the passport owner. UK passports which are biometric feature a small gold symbol (camera) at the bottom of the front cover. If you have visited Iraq, Syria, Iran or Sudan in the past five years or are dual nationals of these countries, you cannot travel under the Visa Waiver Programme. Instead you will need to apply for a visa from the nearest US Embassy or Consulate. If you are unable to provide a valid visa before boarding flights to the US, or entering via another method, you may not be permitted to travel. For further information please check out the US embassy website. Visa applications - http://london.usembassy.gov/niv/apply.html