Excellent
23
Great
7
Average
17
Disappointing
28
Terrible
95
Value
2
Guide
2
Activities
2
Lodging
2
Transport
2
Meals
2
Holland America Line Reviews & Ratings
Holland America Line editorial reviewView profile 2/5 Disappointing 28% 170 reviews
Holland America Line Tour & Trip Ratings
2/5 Disappointing
170 Reviews
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Holland America Line Reviews
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Our cruise was awful
Our cruise was awful. There were so many hidden charges, the food was awful and it was so boring. We got stuck at sea for an extra day and the private island stop ...
Sailed on the (b)r(a)n(d) new Rotterdam
Sailed on the brand new Rotterdam. I'll keep it simple and sour: Staff seemed overworked and unpleasant the first 3 days. They then warmed up, but still had the majo...
Mindboggling how poor customer service…
Mindboggling how poor customer service is. I have send in 4 times a request for a call back and I receive an automated email that it can take up to 4(!) weeks before...
Wij hadden een cruise geboekt ,
Wij hadden een cruise geboekt , Maar door omstandigheden kunnen we die niet door laten gaan . (Gezondheid) ik belde hing vervolgens 1,5-2 uur aan de lijn eindelijk c...
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Holland America Line Reviews
Die Route in die Südsee war traumhaft
Die Route in die Südsee war traumhaft. Die Organisation unterirdisch schlecht. Die Crew war sehr freundlich und bemüht. Aber anscheinend müssen die alle Wünsche der ...
Für deutsche Passagiere nicht empfehlenswer
Hallo Team von HollandAmericaLine, sie vermissen mein Feedback zu meiner Kreuzfahrt an Bord der Oosterdam. Gerne bin ich bereit, Ihnen meine persönliche Beurteilung...
Horrible Guest Relations staff before and after cruise
Guest relations before and after the cruise are horrible. Conflicting and flat out wrong information, unhelpful. I almost canceled the cruise several times before ...
Currently on a sad, sad cruise on board the Nieuw Amsterdam…
Currently on board the Nieuw Amsterdam approaching Freeport, Bahamas. Pluses? Pinnacle Grill is excellent as are our two cabin stewards, Madee and Rosa. That's where...
Holland America Line Reviews
Holland america lijn jullie moeten je…
Holland america lijn jullie moeten je schamen, diep schamen!! Ik heb een reis geboekt voor 10 personen, wilde nog het een en ander weten maar jullie zijn niet te ber...
Organisation sollte man können
Es war eine unglaublich schöne Kreuzfahrt rund um Südamerika (24.02.-10.03.23) mit der Oosterdam. Das Personal war professionell, die Versorgung schlechter Durchschn...
If I Could Turn Back Time ... I haven't even departed yet and I am…
I haven't even departed yet and I am already sorry that I booked with Holland America. Their website is difficult to navigate and their customer service is simply n...
NEVER AGAIN WITH HOLLAND AMERICA!
Holland America was the worst cruise line I have ever been on, I definitely do not recommend this cruise for any human on this planet including young people. Very un...
Holland America Line Reviews
Not happy with customer service
There is much to write.It would take pages and time to say.They don't care about customer satisfaction.I waited 6 months for a reply. Very unhappy with the answer I ...
Beginning Cruise date 2-11-23, Nieuw Statendam
Cruise date 2-11-23 Extremely dissatisfied with Holland America Cruise Line not being straight forward about Turks and Caicos horrific vaccination policy. The vacci...
They charge me for two people when I…
They charge me for two people when I travel solo - pure greed, selfish and low life.
Ik heb op 19 okt een mail gestuurd en…
Ik heb op 19 okt een mail gestuurd en wacht nog steeds op antwoord, belache...
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