All Kanazawa Trips
All Kanazawa, expedition cruises, self guided adventures and vacation packages. Find the best guided and expert planned vacation and holiday packages. Read more about Kanazawa
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Visits
Hiroshima, Kanazawa, Kawaguchiko, Kyoto, Nijo Castle, Takayama, Tokyo
Highlights
Themes
Cultural, National Parks, Nature & Wildlife, Transformative
What travelers are saying
"The tour had an excellent itinerary and activities, giving a broad overview of Peru - we loved it. Accommodations (with one exception) were great, and all had an included breakfast buffet. The tour's included activities (e.g. cooking class, pisco tour and tasting, potato park, boat tour of Isla Ballestas) were terrific. Appreciated the two included flights which saved a lot of driving time. Logistics were handled, and everything was smooth and easy (thanks to our CEO, Mary Chu!)."
Visits
Hakone, Hiroshima, Kanazawa, Kyoto, Mount Fuji, Nara, Osaka, Tokyo
Highlights
Themes
50 plus, Cultural, Local Immersion & Homestays, National Parks, Nature & Wildlife
What travelers are saying
"The trip was well laid out. Tour guides were friendly and knowledgeable. The only complaint is some of our travel documents that were sent out were not in English. If your sending documents out correspondence should be in both the native language and the language of the people the correspondence to. Other than that a great first time experience."
Visits
Hakone, Hiroshima, Kanazawa, Kyoto, Mount Fuji, Nara, Osaka, Tokyo
Highlights
Themes
50 plus, Cultural, Local Immersion & Homestays, National Parks, Nature & Wildlife
What travelers are saying
"The trip was well laid out. Tour guides were friendly and knowledgeable. The only complaint is some of our travel documents that were sent out were not in English. If your sending documents out correspondence should be in both the native language and the language of the people the correspondence to. Other than that a great first time experience."
All Kanazawa, expedition cruises, self guided adventures and vacation packages. Find the best guided and expert planned vacation and holiday packages. Read more about Kanazawa
Visits
Kanazawa, Kyoto, Tokyo
Highlights
Themes
Culinary & Wine, National Parks, Nature & Wildlife, Relaxing Retreats, Yoga, Meditation & Wellness, Photography, Holy Land
What travelers are saying
"Because I have Stage 4 cancer, I chose to spend the extra money for trip insurance in case my cancer recurred. When a scan showed that it had, I cancelled my trip. I sent to them the medical documents from the Mayo Clinic confirming my new diagnosis. They sent me an email telling me my oncologist needed to fill in a form. I asked my oncologist to do that and I submitted it by fax on April 6th. When I didn’t hear anything, I sent them more medical documentation and asked them to please push forward my refund as I have travel expenses from a clinical trial coming up. Several days later I received an email that they needed further documentation from my doctor. How much more documentation do you need than the patient has stage 4 metastatic cancer and is starting a clinical trial??? This is heartless to me. Please don’t plan to travel through Road Scholar if you’re medically vulnerable!!"
Visits
Hakone, Kanazawa, Kyoto, Tokyo
Highlights
Themes
Cultural, Local Immersion & Homestays, National Parks, Nature & Wildlife, Train & Rail Journeys, Religious
What travelers are saying
"This letter is effectively what was communicated no less than 8 times in writing and conversation to OAT representatives up the chain, beginning 19 days before the trip. OAT was IMMOVABLE on allowing us to find an alternative travel companion and it was 100% due to rigid policy, not real barriers. We never expected a refund and wouldn't have blamed them if we could not fill my spot. They refused to even give us the opportunity. Appalling and sadly representative of their customer service. Congratulations, you lost two customers and one long time referral source. I only think it is fair that folks know the nature of the company at this point. An absolute shame. As a dedicated Edmund Hillary member of OAT with a history of introducing countless friends to your service including 4 who booked trips, I am writing to express my deep concern over the handling of our Galapagos trip booking in light of a recent medical emergency. This situation not only highlights significant gaps in customer communication and care but also underscores the need for immediate, effective action. Timeline of Events and Communication Issues: Initial Contact on 11/22: We contacted OAT 19 days before the trip, scheduled for 12/11, as soon as it became clear that extended surgical complications would prevent my travel. Policy of No Refunds or Changes Under 30 Days: We were informed that the trip is non-refundable under 30 days, which is understood. However, OAT also refused to allow a replacement traveler, posing zero risk to the company. Both of us called, met with the same response. Response from Exceptions Department on 11/22: The no-change policy was reiterated by the Exceptions Department on the same day. Written Escalation on 11/22: Both parties sent written letters to escalate the matter. Delayed Response Until 11/29: We did not receive any response until 11/29, with OAT mentioning the inability to make changes 12 days before the trip. Policy vs. Practical Reasons: The response seemed more policy-based than practical. We offered to cover the cost for a replacement traveler for the internal Galapagos flight, which was declined. The rep always returned to the policy prohibiting it. She further added we do not sell trips within 30 days. Upon looking the next day, I found no less than 7 different itineraries with no less than 13 different trips that I could have booked within 30 days. Further Escalation Request and Conversation on 11/30: A further request for escalation resulted in a 23-minute conversation on 11/30 without any change. Given these circumstances, I propose the following practical solution: Future Travel Credit in Exchange for Re-Selling My Space: If finding a substitute traveler is unfeasible, I suggest OAT resell my space to another interested party, crediting me for a future trip. This solution aligns with my preference and ongoing loyalty to OAT. The lack of a constructive response and rigid adherence to policy without considering exceptional circumstances is alarming. It not only affects this immediate trip but also impacts my ability to continue advocating for OAT in good conscience. An amicable and prompt resolution to this issue would speak volumes about OAT's commitment to customer satisfaction and flexibility. Unless there is a prompt and constructive resolution to this matter, we will be forced to escalate our concerns further. This includes reaching out to higher management within OAT, engaging with consumer protection agencies, sharing our experience through travel forums, and social media for breach of service. Our preference is to resolve this amicably, yet the current trajectory leaves us little choice but to pursue these avenues. I implore you to seriously consider these options and respond in a manner that reflects OAT's values of empathy and customer support. Your immediate attention to this matter is not only appreciated but necessary for a resolution that respects both parties' interests. Thank you for your understanding and prompt attention to this critical issue."
Visits
Kanazawa, Kyoto, Tokyo
Highlights
Themes
50 plus, Cultural, Cycling & Biking, Local Immersion & Homestays, National Parks, Nature & Wildlife
What travelers are saying
"Butterfield and Robinson just planned and executed a great, great trip for us to the Amalfi coast. All the services and hotels were wonderful and the guides were great fun and and well informed. Many nice surprises along the way and an itinerary we would have had trouble putting together on our own was effortless. All guides were well trained the transportation and drivers were polite and on time. The recommended hotels were amazing. We loved every minute of our vacation."
Visits
Hakone, Kanazawa, Kyoto, Tokyo
Highlights
Themes
Cultural, National Parks, Nature & Wildlife
What travelers are saying
"Straight forward to book on-line. Any problems are dealt with on telephone & the staff are very helpful."
Visits
Kanazawa, Kyoto, Nara, Osaka, Tokyo
Highlights
Themes
Cultural, High Adventure, National Parks, Nature & Wildlife, Festivals & Special Events
What travelers are saying
"I have taken 13 trips with WT, most recently a marvelous adventure in Viet Nam and Cambodia. Always difficult to name a favorite since their trips offer such a great mix of culture, history and scenic wonders. Each trip is unique but all trips share their great attention to detail, incredible trip leaders and a single, professional point of contact. Our Viet Nam trip no exception, the opportunities for exposure to the history, and culture (and incredible cuisine) was outstanding! Looking forward to my 14th!"
Visits
Hakone, Hiroshima, Kanazawa, Kyoto, Matsumoto, Mount Fuji, Nijo Castle, Osaka, Takayama, Tokyo
Highlights
Themes
Cultural, Hiking & Walking
What travelers are saying
"The trip was fantastic! This was my 3rd cycling trip with explorer and it was great. This trip had by far the best hotels of all trips I did. The cities and nature and sights we saw were stunning. The leader Seb was great. It was such a wonderful experience. I highly recommend it."
Health Safety +
Visits
Hakone, Kamikochi, Kanazawa, Matsumoto, Shirakawago, Takayama, Tokyo
Highlights
Themes
Cultural, Hiking & Walking, Nature & Wildlife
What travelers are saying
"I didn’t take this tour exactly, but made some changes based on my schedule and interests and travel dates. It was my first time in Southeast Asia and I was a traveling solo female. Liz my trip consultant and contact person was so helpful and responsive to any and all my concerns and questions. It was a trip of a lifetime. I can not gush enough about the itinerary and experiences. I am completely impressed with is company and this person. Ya ya in Chang Mai and Sam in Bangkok are top notch guides. The diving in Phuket was arranged with Siam diving, a small private boat not an over stuffed crowded one. It felt like we were the only people in the ocean. Goo, GO, GO!!!!"
Visits
Kanazawa, Kyoto, Osaka, Takayama, Tokyo
Highlights
Themes
Cultural, Education / Learning, Family Friendly, Nature & Wildlife, Relaxing Retreats, Photography
What travelers are saying
"I've just returned from my trip to China, a week ago. I've seen many-many interesting places of Guangdong and Guangxi provinces. But most of all i liked my 2-days trip to Longshen villages with my guide Frank from chinahighlights. The day before our trip has started, in Guilin, Frank met me in hotel and told about our journey. Next 2 days we visited traditional ancient chinese villages (the biggest from them are Ping'an and Dazhai), walking around them, saw the rice-terraces landscape (it was really unbelievable). Also we had a hiking between villages, and stayed at night at ZhongLiu village. I haven't seen any tourists in this village, even chinese tourists. It was fantastic cause we've seen real chinese life of local people, including, for example, planting vegetables, collecting tea). Very quiet, fresh air, natural food. Yes, in this village almost no shops, no souvenirs, but you dont need them. All around you a hundred times better. I advice all, who wants to see real chinese life, visit this place, especially this village, stay at night there. Thanks very much to my guide Frank and chinahighlights for this trip!"
Generous cancellation
Visits
Himeji Castle, Hiroshima, Imperial Palace, Kanazawa, Kyoto, Meiji Shrine, Nara, Tokyo, Tsumago
Highlights
Themes
Cultural, Local Immersion & Homestays
What travelers are saying
"The tour had an excellent itinerary and activities, giving a broad overview of Peru - we loved it. Accommodations (with one exception) were great, and all had an included breakfast buffet. The tour's included activities (e.g. cooking class, pisco tour and tasting, potato park, boat tour of Isla Ballestas) were terrific. Appreciated the two included flights which saved a lot of driving time. Logistics were handled, and everything was smooth and easy (thanks to our CEO, Mary Chu!)."
Visits
Kanazawa, Kyoto, Osaka, Takayama, Tokyo
Highlights
Themes
Culinary & Wine
What travelers are saying
"We joined the Intrepid “Real Italy Food Tour” and enjoyed it thoroughly. Our tour guide, Micol, was very knowledgeable and provided us with lots of good information. It seems Micol knew many of the staff of the venues we visited, including the pasta making class we attended. Our group of 11 travelers was extremely compatible, which greatly added to the fun and enjoyment."
Health Safety +
Best Kanazawa Tours by Price
Lew
Jun 2024
Doni was a really good guide and we enjoyed being with him. His management of the logistics was excellent. Maybe he could have said a bit more about Japanese history...
Tour: Simply Japan
Warren
Jun 2024
Great trip. Great group. Saw just about everything ther...
Tour: Simply Japan
Robert
May 2024
Very friendly Tour Leader Doni & we had a great time with him
Tour: Simply Japan
Trusted Customer
May 2024
This trip was a jam packed introduction to Japan, with a wide range of experiences. There was a lot to take in but with a tour guide on hand it was possible to enjoy...
Tour: Simply Japan
Additional details
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