Simply Japan

These conditions are applicable to Discovery & Wildlife, Cycling, Walking and Family Trips. These conditions were updated November 2022. Booked a Polar trip? Please refer to our Polar booking conditions. To make it easy to know the detail of our flexibility, we’ve put it in a grid (these terms apply to all trips apart from our Polar Voyages.) Standard cancellations or changes within 69 days of travel If you’re getting closer to your trip, cancellation charges will apply as follows: For trips confirmed by 31st December 2022: 59-42 days before trip start date – 30%, or loss of deposit if higher 41-28 days before trip start date – 60% 27-14 days before trip start date – 90% Less than 14 days before trip start date – 100% For trips confirmed from 1st January 2023: 69 -42 days before trip start date – 30%, or loss of deposit if higher 41-28 days before trip start date – 60% 27-14 days before trip start date – 90% Less than 14 days before trip start date – 100%

British passport holder do not require visa to enter Japan for tourism purposes. All visa related issues for other nationalities should be confirmed with the relevant Embassy prior to departure. Japan Rail Pass - A clear copy, either as a scanned photocopy or photo, of your main passport photo page is required as soon as possible, please send this to visaauths@explore.co.uk. Please ensure that all the information is clearly visible with none of the edges missing. This is required by our local agent to issue your Japan Rail Pass and is required no later than 6 weeks prior to travel. Explore will request this from you approximately 8 weeks prior to departure. If your passport copy is not received on time this will mean we cannot issue you a Japan Rail Pass. The cut off for receiving the scanned copy of your passport is 45 days before departure. If you fail to send it to us in time, you will be charged an additional per person cost of approximately 110 GBP (subject to change), to cover the additional costs of issuing individual tickets in place of the rail pass. In this case you will be issued individual rail tickets for the included journeys and you will not have the benefit of a Japan Rail Pass, which enables you to travel effectively for free on local trains and the Tokyo Monorail in your free time while the pass is valid. Similarly for late bookings it will not be possible to issue a Japan Rail Pass if the cut off date has already passed, and you will be issued single tickets instead, and there will also be an additional cost of 110 GBP per person for such late bookings. Although not required, by registering on the visit Japan Web website, travellers are able fill out the Disembarkation Form and Custom Declaration Form in advance. By filling out these forms online, two QR codes will be produced that can be shown during entry procedures into Japan. This may help you proceed through customs and control quicker. As this step is not required, travellers can instead fill out physical paper forms upon arrival as well. More information can be found here: https://www.digital.go.jp/enervices/visit_japan_web-en/