Active Ecuador - A Multisport Adventure

CANCELLATIONS AND REFUNDS

If you find it necessary to cancel your trip, you should notify Adventure Unbound in writing, by e-mail or fax immediately.  If written cancellation is received (call to verify) before the final balance is due, you will be given a refund less the amount of the deposit.  Deposits are not refundable.  If cancellations are made on or after the final due date, no money will be refunded.  If you are unable to go on the trip, you are welcome to find a replacement for yourself.  Please understand that once you’ve signed up, we lose the right to sell your reserved space to other individuals or groups.  Therefore, we regret that we cannot make exceptions for personal emergencies.  For this reason we strongly recommend you consider purchasing the Travel Protection Plan we offer.

For non USA-based trips, Adventure Unbound must make substantial payments to its suppliers (hotels, transportation companies, etc.) far in advance of the trip departure date.  If Adventure Unbound cancels any tour, trip or expedition due to acts of insurrection, force majeure, strikes, popular demonstrations, acts of God, earthquake, flooding, or any cause beyond its control, Adventure Unbound will refund the portion of the trip cost not already advanced to suppliers and use its best efforts to recover and refund the balance as promptly as possible.

If we are not able to provide a substitute trip, river, or altered itinerary and have to cancel the departure completely, you will be refunded in full. Refunds are limited to the amount actually paid to Adventure Unbound.

CANCELLATIONS FOR EXTENSIONS

There is a $100 per person non-refundable cancellation fee for all extensions.  Cancellations must be received no later than 60 days prior to departure to avoid additional penalties.  Cancellations made 59-30 days prior to departure incur a cancellation fee of 50% of the total fare.  Cancellations made 29-0 days prior to departure forfeit all fees paid.  For groups of 10 or more, cancellations must be received no later than 120 days prior to departure.  Cancellations made between 119-60 days incur a cancellation fee of 25% of the total fare.